Privacy Policy
This Privacy Policy explains how Compound Active collects, uses, and protects your information when you use compoundactive.com. Last updated June 18, 2026.
Overview
This Privacy Policy (the “Policy”) describes how Compound Active (“Compound,” “we,” “us,” or “our”), through the website at compoundactive.com (the “Site”), collects, uses, discloses, and protects your personal information. By using the Site, you agree to the practices described here. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell to you.
How We Collect Information
We collect information you provide directly — such as your name, email address, phone number, shipping and billing address, and payment details — when you create an account, place an order, subscribe to emails or texts, or contact us. We also automatically collect certain device and usage data (such as IP address, browser type, pages viewed, and referring links) through cookies and similar technologies when you visit the Site.
How We Use Your Information
We use your information to process and fulfill orders, provide customer support, send transactional messages, operate and improve the Site, personalize your experience, prevent fraud, and — where you have opted in — send marketing communications by email and text. We process your information to perform our contract with you, for our legitimate business interests, to comply with legal obligations, and with your consent where required.
How We Share Information
We do not sell your personal information for money. We share information with service providers who perform functions on our behalf — including Shopify (hosting and payments), payment processors, shipping carriers, and our email/SMS provider (Klaviyo) — only as needed to provide our services. We may also disclose information to comply with the law, enforce our agreements, or protect the rights, property, or safety of Compound, our customers, or others. If our business is involved in a merger or acquisition, information may be transferred as part of that transaction.
Email & SMS Marketing
If you opt in, we send recurring marketing emails and/or text messages about new drops, offers, and brand updates. Consent is not a condition of any purchase. You can unsubscribe from emails at any time via the link in any email. For texts, reply STOP to cancel or HELP for help; message and data rates may apply and message frequency varies. Our SMS program is operated with the help of Klaviyo.
Cookies & Analytics
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. You can manage non-essential cookies through our cookie banner and your browser settings. We use analytics tools (which may include Google Analytics and Shopify analytics) to understand how visitors use the Site.
Your Choices
You may access or update your account information, unsubscribe from marketing, and adjust cookie preferences at any time. To make a request about your personal information, contact us at support@compoundactive.com.
Your U.S. State Privacy Rights
Depending on your state of residence (including California, Colorado, and other states with applicable laws), you may have the right to know what personal information we hold about you, to request access or deletion, to correct inaccuracies, and to opt out of targeted advertising or the “sale” or “sharing” of personal information. We will not discriminate against you for exercising these rights. To exercise them, email support@compoundactive.com; we may need to verify your identity before responding.
Children’s Privacy
The Site is not directed to children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure. We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this Policy from time to time by posting the revised version on this page with a new effective date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.
Contact
Questions about this Policy can be sent to support@compoundactive.com.