Return & Exchange Policy
Built to last. If something isn’t right, we’re here to help. Here’s how returns work.
Return Window
You have 30 days from the delivery date to request a return.
Condition
Items must be returned unworn, unwashed, and in original condition with all tags attached and original packaging. We can’t accept items that show signs of wear, washing, or damage not present at delivery.
How to Start a Return
Email support@compoundactive.com with your order number and the items you’d like to return, and we’ll send you return instructions.
Return Options
Once we receive and inspect your return, you can choose an exchange for a different size or color (subject to availability) or store credit for the value of the returned items. Original shipping charges are non-refundable.
Refunds
We do not offer refunds to the original payment method at this time. Approved returns are resolved as an exchange or store credit.
Final Sale
Items marked Final Sale (including certain clearance items) cannot be returned or exchanged.
Damaged or Wrong Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos and we’ll do everything we can to sort it out with a replacement or store credit.
International Returns
For orders shipped outside the U.S., customers are responsible for return shipping costs and any duties or taxes. Original duties and taxes are non-refundable.
Questions
We’re here to help. support@compoundactive.com.